High-Quality and Cost-Effective Internet, Phone and Mobile Services from All-Australian Telco

With a head office in Melbourne, C9 Communications is one of Australia’s leading providers of innovative IT solutions, especially cloud-based solutions.

We focus on high-quality and cost-effective internet, phone and mobile services such as storage and backup solutions, contact centre solutions and fibre internet and nbn™ plans.

We match solutions exactly to your needs without overselling and we back it up with premium support that goes beyond just quoting and installation. Our team is based on-shore in Australia and is professional, engaging and knowledgeable.

Storage and backup solutions

No matter what size your business, it’s essential you keep your most valuable digital assets locked down.

We’ve reimagined storage and backup and created cloud-based ‘Backup as a Service’ or BaaS for quick and reliable off-site data backup.

Our storage and backup solutions are built to your exact requirements and what cloud-based BaaS means is that you can scale as you go and therefore only pay for what you need. A cloud-based backup solution also means that you don’t have to worry about on-premises software licenses or infrastructure - the cost is a monthly or annual subscription.

Cloud-based BaaS also reduces interruptions to daily business activity as users are unaffected during backup and when you need to recover virtual machines or recall files back to your production site, you can do so instantly.

Contact centre solutions

Gone are the days where call centres were in one physical location and where the phone was the only channel through which customers could communicate with your business.

C9 Communications contact centre solutions involve a cloud-based telephony system that’s intuitive and easy-to-use by call centre agents anywhere.

What’s more, using the latest technology and responsive software, our contact centre solution is omni-channel, meaning your team can respond to your customers via your website, social media or app, while having full access to their interaction history and preferences. Read More…